Update Relationship in Customers Screen Error - This Record In The Table Hz_parties Cannot Be Locked
(Doc ID 1565046.1)
Last updated on AUGUST 10, 2020
Oracle Trading Community - Version 12.1.3 and later Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1] Information in this document applies to any platform.
Attempting to end date an existing relationship for a party on Customers page and receive the following error:
Error: This record in the table hz_parties cannot be locked as it has been updated by another user.
Steps to Reproduce: Responsibility: Receivables Navigation: Customers > Customers In the Customers Search page, enter Registry Id and click on Go button. Click on the Customer Name link and then click on Party Relationships tab. Update the existing party relationship by entering the end date. Click on Save button, and the error message occurs.
Sales Dashboard Click on Customer hyperlink Search customer > click customer to open click Business Relationship tab > update existing relationship click Apply button
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