Cancel Drop Ship Order Line Error 'Document #: Cancel action at LINE_LOCATION Level is invalid for this document.(ACTION=CANCEL)' (Doc ID 1565217.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Control

When attempting to cancel drop ship order line, got following error:

ERROR
-----------------------
Document #: Cancel action at LINE_LOCATION Level is invalid for this document.(ACTION=CANCEL)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order management>Sales order
2. Cancel the drop ship sales order line
Got the error:

The value of the runtime parameter p_cancel_reqs_flag (used to determine whether or not the backing requisition should be cancelled)[Value =&USER_VALUE]
conflicted with the Purchasing Organization System Setup[Value =&SYSTEM_VALUE].
Therefore, the Purchasing Organization System Setup was enforced and the runtime parameter was ignored

3.Disabled CONSTRAINT_ID 210

4.Cancel the drop ship order line:

Got the error:

Document #: Cancel action at LINE_LOCATION Level is invalid for this document.(ACTION=CANCEL)


Cause

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