UWQ Error: Unable To Talk To The Web Server/JSP. Please Check The Host And The Port (Doc ID 1565243.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Inbound Telephony - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Users encounter the following error when opening the Universal Work Queue form:


Error

Unable to talk to the web server/jsp. Please check the host and the port https://<domain_name>:<port_number>

The error occurs regardless of whether any media nodes are enabled.

 

Changes

Applied <Patch 14782698>: ORACLE APPLICATIONS WITH 11I.ATG_PF.H RUP6: CPU PATCH FOR JAN 2013

Applied <Patch 5214860>:   IEU.R - UNIVERSAL WORK QUEUE R - ROLL-UP 4

 

Cause

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