AR_00232/AR_00251 Unbalanced Distributions Restricting Receipt for Further Activities or Unable to Reverse/Apply Receipt Due to Incorrect Distributions (Doc ID 1565337.1)

Last updated on JUNE 21, 2023

Applies to:

Symptoms

Attempting to reverse a receipt and the system seems to do nothing and the status stays the same on the receipt.

When attempting to exit the form, the system asks if you want to save changes. When you say yes it does nothing. It keeps asking if you want to save changes every time you try to leave the form.
You need to choose 'No' in order to be able to exit.

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Receipts > Receipts > Query Receipt to be Reversed
Enter GL date, Category and Reason then hit 'Reverse'

Changes

Cause

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