Saving a Claim Investigation (Deduction) in Receivables Error: "An Error Occurred when creating a Deduction"
Last updated on SEPTEMBER 02, 2016
Applies to:Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.
Getting a nondescript error when trying to save a claim investigation (deduction) in AR.
An Error Occurred when creating a Deduction
Steps to Reproduce
- Responsibility: Oracle Receivables
- Navigation: Receipts
- Create a New Receipt > Go to Apply Form
- Apply Claim Investigation> After entering required fields hit Save to create DED
- Receive error
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms