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Opportunity Reports Do Not Open In TeleSales (Doc ID 1565423.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Oracle TeleSales - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, after have upgraded to R12, getting error when trying to access the Telesales reports .

ERROR
-----------------------
"Error - PMV-ERROR:ParameterValidator: Error :java.sql.SQLSyntaxErrorException: ORA-00900: invalid SQL statement"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login with the TeleSales Agent responsibility
2. Navigate to the menu Leads and Opportunitities --> Opportunity Reports
3. click on any report link, e.g. Opportunity Summary reports
got the error

Cause

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In this Document
Symptoms
Cause
Solution
References


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