Opportunity Reports Do Not Open In TeleSales
(Doc ID 1565423.1)
Last updated on APRIL 06, 2021
Applies to:
Oracle TeleSales - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, after have upgraded to R12, getting error when trying to access the Telesales reports .
ERROR
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"Error - PMV-ERROR:ParameterValidator: Error :java.sql.SQLSyntaxErrorException: ORA-00900: invalid SQL statement"
STEPS
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The issue can be reproduced at will with the following steps:
1. login with the TeleSales Agent responsibility
2. Navigate to the menu Leads and Opportunitities --> Opportunity Reports
3. click on any report link, e.g. Opportunity Summary reports
got the error
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |