Timecard for Terminated Employee Stuck In "Submitted" Status Without Launching The Approval Request Workflow To Approver When Submitted via Timekeeper
Last updated on JULY 26, 2017
Applies to:Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Timecard Approval
Timecard is stuck in "Submitted" status without launching the approval request workflow to approver.
An employee was terminated on 4/4/2013. When the timecard is submitted via Timekeeper for the week prior to termination (e.g 3/24/2013 - 3/30/2013) , it submits successfully. However, there is no work flow that is sent to his supervisor for approval, and timecard is therefore stuck in submitted mode.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Setup Timecard approval as HR Supervisor
2. Submit a timecard for a terminated employee via Time keeper module. The time card will be stuck in "Submitted" status and no approval request workflow is sent to the approver.
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