Timecard for Terminated Employee Stuck In "Submitted" Status Without Launching The Approval Request Workflow To Approver When Submitted via Timekeeper (Doc ID 1565597.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Timecard Approval

Timecard is stuck in "Submitted" status without launching the approval request workflow to approver.


An employee was terminated on 4/4/2013.  When the timecard is submitted via Timekeeper for the week prior to termination (e.g  3/24/2013 - 3/30/2013) , it submits successfully.  However, there is no  work flow that is sent to his supervisor for approval, and timecard is therefore stuck in submitted mode.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Setup Timecard approval as HR Supervisor
2. Submit a timecard for a terminated employee via Time keeper module. The time card will be stuck in "Submitted" status and no approval request workflow is sent to the approver.



Cause

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