Last updated on MARCH 08, 2017
Applies to:Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.
The Re-Route LOV's for both Email Center Agent and Supervisor responsibilities display the Sender Name instead of unique Email Account Name even though the profile option "IEM: Display Name for Account" is configured for 'User Name'.
Applied <Patch 16418622>.
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