Adjustment Issue: Using New Activity Name Doesn't Save in Advanced Collections
Last updated on DECEMBER 13, 2017
Applies to:Oracle Advanced Collections - Version 12.1.1 and later
Information in this document applies to any platform.
When creating an adjustment from IEXRCALL, the adjustment doesn't save. There are no error messages, the adjustment just doesn't save. Using the same adjustment activity from Receivables, saves without any problems.
The debug shows the following error:
fnd.plsql.APP_EXCEPTION.RAISE_EXCEPTION.dict_auto_log "APP-FND-01564: ORACLE
error -6502 in get_seq_info
Cause: get_seq_info failed due to ORA-06502: PL/SQL: numeric or value error:
character string buffer too small.
The SQL statement being executed at the time of the error was: select
SEQ.DOC_SEQUENCE_ID, SEQ.TYPE, SEQ.NAME ... and was executed from the file
Steps to Reproduce:
Responsibility: Collections Agent
Navigation: Collections Agent\Collectons
- Create an adjustment where the Receivables Activity Name > 30 charcters in length.
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