Create Credit Card Issuer Invoice Program In Error 'OVERRIDE DISALLOWED' (Doc ID 1566449.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The Create Credit Card Issuer Invoice program fails in error 'OVERRIDE DISALLOWED' like below:

...     processing transaction id: 1199393
processing transaction id: 1199395
processing transaction id: 1199394
processing transaction id: 1199396
Total processed transactions: 4
Inserting into AP_INVOICES_INTERFACE
A record with invoice id = 1326972 is created
Submitting Payment Request
Calling Import_Invoices<- Submit_Payment_Request<-
AP_CREDIT_CARD_INVOICE_PKG.cr
eateCreditCardInvoice
1 Errors found interfacing data to AP ...
OVERRIDE DISALLOWED


The workaround which consists in enabling the Payables Invoice option 'Allow Document
Category Override' is not an acceptable solution since the users are potentially not allowed
to enter their doc category.
The expectation is that the system selects the doc category code (since "Sequential numbering" profile option is set as
'Always Used') and assign a sequential number as it is defined in the
System Administrator / Application/ sequential Numbering.

When we look at the table AP_INVOICES_INTERFACE, we see that the column DOC_CATEGORY_CODE is filled with 'PAY REQ INV',
but despite this fact the process fails in assigning a document number.

Cause

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