Internal Sales Order Created With Line Status as Booked Instead Of Awaiting Shipping (Doc ID 1566479.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

ACTUAL BEHAVIOR
-----------------------
Internal Sales Orders are created in Booked status instead of Awaiting Shipping
When workflow status checked, it shows status Incomplete, with workflow Function 'OE_STANDARD_WF.STANDARD_BLOCK'.
When the concerned ISO line is manually scheduled, status shows as Awaiting Shipping.
 
EXPECTED BEHAVIOR
-----------------------
We are expected the ISO created in instance to get automatically in Awaiting Shipping status.

STEPS
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The issue can be reproduced at will with the following steps:
1. Run request set 'EEP - Create Internal Sales Orders' in org
2. Provide all parameters as 'Internal'
3. Submit request set
=> ISO gets created, but its line status shows as Booked, it should be Awaiting Shipping
=> Line workflow status is Incomplete
=> With manual scheduling the ISO line status gets corrected as Awaiting Shipping



Cause

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