"A Connection To The Server Could Not Be Established" Exception Logging In With New Service Provider (Doc ID 1566581.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.9 to 6.3.2 [Release 6.2 to 6.3]
Information in this document applies to any platform.

Symptoms

A new Service Provider is created in OTM via Contract and Rate Management -> Service Provider Manager.

After logging out and attempting to log back into OTM as this new Service Provider ID (in the format: SERVPROV.DOMAIN-SERVICE_PROVIDER_ID), the following error is presented:

"A connection to the server could not be established: null (user=SERVPROV.DOMAIN-SERVICE_PROVIDER_ID)"

Cause

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