Last updated on JUNE 23, 2017
Applies to:Oracle Email Center - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
When selecting the "Create" link in the Service Request Container on the Email Center compose page, the following error occurs.
Unable to find an object with the name - CategorySegmentVO.
(R) Email Center Agent Console
(N) Home > Inbox
Open an email message
In the Reply message window, click on Create Link
The error above is displayed.
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