Error: "Unable to find an object" When Selecting The Create Link In The Service Request Container On The Email Compose Page
(Doc ID 1566637.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Email Center - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
When selecting the "Create" link in the Service Request Container on the Email Center compose page, the following error occurs.
Error
Unable to find an object with the name - CategorySegmentVO.
Steps
(R) Email Center Agent Console
(N) Home > Inbox
Open an email message
In the Reply message window, click on Create Link
The error above is displayed.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |