Receive Two POs Into Same LPN & When One PO Was Returned To Supplier, Another PO Can Not Inspect (Doc ID 1566976.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Inbound Processing, Receipt Inspections

When attempting to perform Receipt Inspection
the following error occurs.

ERROR
-----------------------
Error Message: Inspect failed. please check log for details


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Set profile "WMS: Express Returns" to NO.                        
2. Created 2 POs(5964,5965) with the same item(lot item:KA-101-1) and same quantity.              
3. Received the 2 POs into one LPN:LPN159A                                  
4. Return the 2nd PO (5965) for complete Qty                          
5. Confirm the return on mobile devices                            
6. Inspect the LPN and hit the error message

Error Message: Inspect failed. please check log for details


Cause

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