Retro Regular Hours are not Displaying Correctly On The Statement of Earnings (SOE)
(Doc ID 1567030.1)
Last updated on APRIL 01, 2022
Applies to:
Oracle HRMS (US) - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Retro Regular Salary hours are not displayed correctly on the Statement of Earnings (SOE) for employees who are exempt and have retroactive hours that should reduce the salary. The amount of the retro element is correct, but there are no hours displayed. Because of this, total hours are overstated.
Example:
Employee has 8 hours Sick Time entered retroactively. SOE shows:
Regular Salary 80.00 hours 2500.00
Retro Sick Pay 8.00 hours 250.00
Regular Salary Retro -250.00
It is expected for Regular Salary Retro to show -8.00 hours, but it does not.
Note: The retro hours are shown correctly on the online payslip. They are only missing on the SOE
STEPS
-----------------------
The issue can be reproduced at will with the following steps in the US HRMS Manager responsibility:
1. Enter work hours that create retroactive element entries to reduce Regular Salary. This can be done through Element Entries, or Absence form.
Element Entries: (N) FastPath > Entries
Absence: (N) FastPath > Absence
2. Run Retro-Notifications Report (Enhanced) - PDF
(N) Processes and Reports > Submit Processes and Reports > Single Request
3. Run Retropay (Enhanced) concurrent process
(N) Processes and Reports > Submit Processes and Reports > Single Request
4. Run Payroll Process
(N) Processes and Reports > Submit Processes and Reports > Single Request
5. View SOE and see no hours for the retro Regular Salary entries.
(N) FastPath > Statement of Earnings
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |