Total in iReceivables Statement is Wrong - Does Not Include Amount of On Account and/or Claim

(Doc ID 1567050.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle iReceivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

The iReceivables statement shows On Account Amount and Claim Amount in the Statement.
But the total is wrong, it does not include amount of On Account and/or Claim

Cause

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