GBPAs With Signature Required Do Not Appear In IP Search Results (Doc ID 1567105.1)

Last updated on JUNE 25, 2015

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle iProcurement, Release 12.1.3, items from a global blanket purchase agreement (GBPA) cannot be found in the search results, when the GBPA has terms with Required Acknowledgement = Signature. Even after the GBPA goes from Pre-Approved to Approved status (once all signatures are completed), the items from the GBPA cannot be found in the iProcurement search results.

It is expected that the items from the GBPA will be returned in the search results once the GBPA becomes approved after all signatures and acceptances are completed.


Steps To Reproduce

The issue can be reproduced at will with the following steps in a Vision Demo environment:
1. Log in as a buyer user.
a. In BWC, create a GBPA.
b. In the Terms region, set Required Acknowledgment = Signature   ( eSignature )
c. Submit for approval.
d. The status of the GBPA is now "Pre-Approved", with Acknowledgment = "Pending Supplier Signature".

2. Log in as supplier user.
a. In iSupplier Portal Full Access, open the GBPA.
b. Actions = Acknowledge
c. Click the Accept Entire Order button, and then Submit on the following page.
d. The message "Purchase Order XXXX has been Acknowledged." appears.

3. Log in as the buyer user again.
a. In BWC, the GBPA now shows status Pre-Approved with Acknowledgement = "Requires Signature".
b. In the Select Agreement drop-down LOV, select "Acknowledge" and clicked Go.
c. On the Acknowledge Blanket Purchase Agreement XXXX page, select Type = Accepted All Terms, enable the Accepted and Signed checkbox, and click Apply.
d. The message "Acknowledgment has been recorded for Blanket Purchase Agreement XXXX" now appears.
e. The status of the GBPA is now "Approved", with Acknowledgment = "Accepted".

4. Now, go to iProcurement responsibility.
a. In the Search box, enter the GBPA number and Search, and the item does not appear in the search results.



The issue is also reproducible when iSupplier Portal is not being used. Instead of using steps 2 and 3 above, once the GBPA goes to "Pre-Approved" status, the buyer user takes the following actions on behalf of the supplier:
a. Query the GBPA in the Purchase Order Summary form.
b. Select Tools > Acceptances > Sign the document (Type "Signed" for Action, select the checkbox Accepted and Acceptance Type as "Accepted All Terms").



Business Impact

Due to this issue, users cannot request items from the GBPAs that require signature.



Cause

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