Customer Search With Wildcard Symbol (%) Between Party Name Shows No Results (Doc ID 1567188.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Customers Module

ACTUAL BEHAVIOR
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Customer search is not working if % is provided in between the name

EXPECTED BEHAVIOR
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Customer search should work if % is provided in between the name

STEPS
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The issue can be reproduced at will with the following steps:
1. Receivables -> Customers
2. User created 2 customers with names:-
    TEST NEW ACC 001
    TEST NEW ACC 002
When searched with TEST%NEW%, no customers returned
When searched with TEST NEW%, 2 customers returned
When searched with TEST%NEW%0%, no customers returned
When searched with TEST NEW ACC%, 2 customers returned

Cause

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