Apply Prepayment Error " Pre-payment Credit Card Authorization For Payment Failed" (Doc ID 1567366.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Payment

When attempting to apply a prepayment to an order,
the following error occurs.

ERROR
-----------------------
Pre-Payment credit card authorization for payment line number 1 failed with error receipt method identifier is null.


STEPS
-----------------------
The issue can be seen with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Order Organizer
3. Query order
4. Attempt a apply a prepayment


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms