Derived Factor Length Of Service For Benefits Is Not Working Correctly
(Doc ID 1567799.1)
Last updated on JUNE 10, 2021
Applies to:Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.
Customer has the following Derived Factor setup:
Employee less than 5 years - 45% of premium EE and 55 % of premium ER
Employees more than 5 years - 40% of premium and 60% of premium ER
When employee reaches 5 years but before 6 years the premium should change but it does not.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Enroll employee as a New Hire into Dental Plan
2. Rate is calculated - 45% of premium EE and 55 % of premium ER
3. Employee makes five years of service. Rate is not changed.
4. Employee makes six years of service. Rate is changed.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document