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Derived Factor Length Of Service For Benefits Is Not Working Correctly (Doc ID 1567799.1)

Last updated on AUGUST 10, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Customer has the following Derived Factor setup:
Employee less than 5 years - 45% of premium EE and 55 % of premium ER
Employees more than 5 years - 40% of premium and 60% of premium ER

When employee reaches 5 years but before 6 years the premium should change but it does not.

 Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Enroll employee as a New Hire into Dental Plan
2. Rate is calculated - 45% of premium EE and 55 % of premium ER
3. Employee makes five years of service. Rate is not changed.
4. Employee makes six years of service. Rate is changed.

Cause

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In this Document
Symptoms
Cause
Solution


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