When A Dispute Is Placed On A Partly Paid Invoice, the Amount in the Disputed Total is Different From the Amount Entered (Doc ID 1567944.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When a dispute is placed for a partly paid invoice, the disputed total amount gets incorrectly updated with some random value, instead of the dispute amount entered.

Cause

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