R12: AP/IBY: Bank and Bank Branch Disappear During Supplier Bank Account Creation
(Doc ID 1568343.1)
Last updated on JULY 19, 2021
Applies to:
Oracle Payments - Version 12.0.0 and laterOracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.
Symptoms
When creating a new supplier, new Bank, or new Bank Branch; Bank Name and Bank Branch are not displayed.
Find that after AR Customer Bank account creation, bank/branch data is not shown anymore. Customer bank account information shows only bank account, but not bank/bank branch. But on requerying customer bank account information, clicking on "Update", selecting Bank/Branch created previously and clicking on "Apply" again, full account information including Bank/Branch is visible.
The same issue is seen in AR Transactions > Payment Instrument Details screen.
STEPS
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The issue can be reproduced at will with the following steps:
1, In Customer Bank account creation, choose option "Create new Bank/Create new Branch".
2. Enter new bank/branch data.
3. Enter new bank account.
4. Click on "Apply".
Changes
This worked successfully previously. Issue started to occur after the application of RPC patch 16052604:R12.IBY.B.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |