R12: AP/IBY: Bank and Bank Branch Disappear During Supplier Bank Account Creation

Last updated on MARCH 26, 2018

Applies to:

Symptoms

When creating a new supplier, new Bank, or new Bank Branch; Bank Name and Bank Branch are not displayed.

Find that after AR Customer Bank account creation, bank/branch data is not shown anymore.  Customer bank account information shows only bank account, but not bank/bank branch.  But on requerying customer bank account information, clicking on "Update", selecting  Bank/Branch created previously and clicking on "Apply" again, full account information including Bank/Branch is visible.

The same issue is seen in AR Transactions > Payment Instrument Details screen.

STEPS
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The issue can be reproduced at will with the following steps:
1, In Customer Bank account creation, choose option "Create new Bank/Create new Branch".
2. Enter new bank/branch data.
3. Enter new bank account.
4. Click on "Apply".

Changes

 This worked successfully previously.  Issue started to occur after the application of RPC patch 16052604:R12.IBY.B. 

Cause