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Cancel ATO Model Line Using Oe_order_pub.process_order API (Doc ID 1568489.1)

Last updated on JULY 20, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Behavior observed:

You are not able to cancel the ATO model line using API. Initially you were trying to cancel the ATO model line using API.
API was returning success but cancellation was not happening.
So you tried to cancel the line using form but this was not successful either. You are getting an error.

Expected behavior: The User should be able to cancel ATO model line even if config item is in Production open status and WIP job is Unreleased.

Cause

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