Unable to Create Tax Recovery Rate Since Recovery Type LOV Shows No Values
Last updated on AUGUST 09, 2016
Applies to:Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.
When trying to define a new Tax Recovery Rate, 'Recovery Type' field has no values in the LOV and the recovery rate cannot be saved without a Recovery Type.
The allow tax recovery flag is enabled at the Tax Regime and Tax Rate level.
Values for Regime, Global Configuration Owner and Tax cannot be selected from EBTax self service page LOVs and this is causing the Recovery Type not to render LOV.
This issue happens only Screen Reader Optimized mode. In this mode, you do not add any look-ahead specific data on the page. But, you add one specific look-ahead js code to clear criteria irrespective of look-ahead LOV is enabled or not.
Expect that On selecting the Regime, Global Configuration Owner and Tax, the value of recovery type should automatically default there.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms