Message Dictionary Error - Import Item Cross-Reference

(Doc ID 1568703.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Item Master - Version 12.1.3 and later
Oracle Inventory Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Following are the API and CP names customer can use:
API's
1) mtl_cross_references_pub.Process_XRef
2) mtl_related_items_pub.Process_Rel_Item
Concurrent Program :
1) Import Item Cross References(Interface table MTL_CROSS_REFERENCES_INTERFACE)
2) Import Related Items ( Interface table MTL_RELATED_ITEMS_INTERFACE)


Symptoms

When attempting to launch Import Item Cross-References request,
receive Application Emergency Message: "Message Dictionary couldn't open the "EGO application message file.
Message Dictionary Error- A file pathname could not be constructed for the application "EGO.
This error often indicates that the Application Basepath (e.g. FND_TOP) or Subdirectory (APPLMSG)
environment variables do not have a valid value."
 
ERROR
 
"Message Dictionary couldn't open the "EGO application message file.
Message Dictionary Error- A file pathname could not be constructed for the application "EGO.
This error often indicates that the Application Basepath (e.g. FND_TOP) or Subdirectory (APPLMSG)
environment variables do not have a valid value."

STEPS
The issue can be reproduced at will with the following steps:
 
Launch Import Item Cross-References request

Cause

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