Collections Notes "Related-to" Window Error: FRM-41072:Can Not Create Group NOTE_CONTEXT_VA (Doc ID 1568735.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Collections Agent UI

Attempting to add related to the existing notes and receive the following error:

ERROR
-----------------------
FRM-41072: Can not create Group NOTE_CONTEXT_VALUES_MISC


Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Collections > Collections
Query the customer/organization
Go To:  Notes Tab and Create a new note.
Click on “Related To” button.
Click Filter by Customer
Click on the next line to create a new record. Choose “Collections Transaction”
Error appears

Cause

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