The Inventory Item (&INVENTORY_ITEM_ID) doesn't exist in the Inventory Organization (&INVENTORY_ORGANIZATION_ID) provided (Doc ID 1569015.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 to 12.1.3.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to perform a debrief in service the following error occurs in Install Base

The Inventory Item (&INVENTORY_ITEM_ID) doesn't exist in the Inventory Organization (&INVENTORY_ORGANIZATION_ID) provided.

Error Code: CSI_API_INVALID_ITEM

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create an Internal Sales Order for a configuration.

2. Ensure the Configuration includes an Item Number that does not exist in the Receiving Organization.

3. Complete the transaction.

4. Observe that the transaction fails in the Install Base Interface with the reported error.



Cause

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