Last updated on MAY 19, 2017
Applies to:Oracle Installed Base - Version 12.1.3 to 188.8.131.52 [Release 12.1]
Information in this document applies to any platform.
When attempting to perform a debrief in service the following error occurs in Install Base
The Inventory Item (&INVENTORY_ITEM_ID) doesn't exist in the Inventory Organization (&INVENTORY_ORGANIZATION_ID) provided.
Error Code: CSI_API_INVALID_ITEM
The issue can be reproduced at will with the following steps:
1. Create an Internal Sales Order for a configuration.
2. Ensure the Configuration includes an Item Number that does not exist in the Receiving Organization.
3. Complete the transaction.
4. Observe that the transaction fails in the Install Base Interface with the reported error.
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