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Entering Manual Invoice Gets Error: APP-JL-62545: Please Create The Tax Class Details For The Customer Ship To Address In The Customer Site Profile Window (Doc ID 1569099.1)

Last updated on AUGUST 13, 2021

Applies to:

Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Latin Tax Engine

When attempting to enter a transaction using a customer imported by Customer Interface, the following error occurs.

APP-JL-62545: Please create the tax class details for the customer ship to address in the Customer Site Profile window. The required details are the Tax Category, Contributorr Condition, and Value that is set up in the Document Letter window.

The issue can be reproduced at will with the following steps:
1. Go to Receivables Responsibility with Latin Tax Engine activated for Argentina
2. Go to Interfaces > Customers
3. Run customer interface
4. Go to Transactions > Transactions
5. Enter a transaction
.. get the error


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