ORA-03113 And ORA-01403 When Trying To Change / Save Sales Order
(Doc ID 1569182.1)
Last updated on MAY 13, 2020
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
***Checked for relevance on 09-JAN-2015***
Symptoms
On : 12.1.3 version, Transaction Entry
When attempting to update request date or ship method on several orders the following error occurs:
ERROR
-----------------------
ORA-03113 end-of-file on communication channel.
ORA-01403 no data found
FRM-40735 ON-ERROR trigger raised unhandled exception ORA-01001
APP-FND 01564 ORACLE error
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Order Management super user
2. Query the order
3. Update Request date.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |