ORA-03113 And ORA-01403 When Trying To Change / Save Sales Order

(Doc ID 1569182.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 09-JAN-2015***

Symptoms

On : 12.1.3 version, Transaction Entry

When attempting to update request date or ship method on several orders the following error occurs:

ERROR
-----------------------
ORA-03113 end-of-file on communication channel.
ORA-01403 no data found

FRM-40735 ON-ERROR trigger raised unhandled exception ORA-01001

APP-FND 01564 ORACLE error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Order Management super user
2. Query the order
3. Update Request date.


Cause

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