Unable To Copy Order Get Error ORA-01086: savepoint 'LINES' never established in this session or is invalid (Doc ID 1569258.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Entry

When attempting to copy the order for certain orders,
the following error occurs.

ERROR
-----------------------
User-Defined Exception in Package Oe_Config_Util Procedure Process_.....
ORA-01086: savepoint 'LINES' never established in this session or is invalid
ORA-06510: PL/SQL: unhandled user-defined exception in Package OE_Order_PVT Procedure Lines


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Copy order


Cause

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