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When Transforming an ITM Request to a GTM XML it produces following error: Error Exception cause.Unable_To_Transform_ITM_Request_To_GTM_XML (Doc ID 1569417.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Global Trade Management - Version 6.3.1 to 6.3.2 [Release 6.3]
Information in this document applies to any platform.


 When attempting to transform an ITM Request to a GTM XML, the following error occurs.

 -- Error
Error Exception cause.Unable_To_Transform_ITM_Request_To_GTM_XML

 -- Expected Behavior
That the ITM Request would not result in an error when sending the GTM XML

 -- What is working
The ITM Request will work for some time, then the server needs to be restarted in order to continue working

 -- Steps
 The issue can be reproduced by performing the folloiwng:

1. Start the ITM Adapter

2. Attempt to sync the parties by sending an XML from EBS to GTM via the ITM Adapter

3. Error is received


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