R12: AGIS Intercompany Reconciliation Report Showing zero Balances for Transaction currency (Doc ID 1569546.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, AGIS General Ledger

ACTUAL BEHAVIOR
---------------
R12: AGIS Intercompany Reconciliation Report showing incorrect zero balances in the 'Intercompany Receivables GL Balance' and 'Intercompany Payables GL Balance' side, in transaction/ledger currency. But, drilldown to the zero amounts shows actual correct balances.

 

EXPECTED BEHAVIOR
-----------------------

Expecting to see the correct amounts in the first level itself.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Intercompany Reconciliation
2. Summary balances are zero
3. when drilldown on these amounts there are amounts/transactions related to these 0.00 balances

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reconcile the amounts between AP/AR and GL.

Changes

 Upgrade from 11i to R12

Cause

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