Credit Card Receipts Fail Settlement and Create a Duplicate Receipt with a Status Back to 'CONFIRMED'
(Doc ID 1569813.1)
Last updated on JANUARY 20, 2021
Oracle Receivables - Version 12.1.2 to 12.1.2 [Release 12.1] Information in this document applies to any platform.
When a credit card receipt is rejected during Fetch Settlement Batch Clearing, the receipt status is set back to Confirmed. However, the receipt is also duplicated and now there are two (2) records in AR_CASH_RECEIPT_HISTORY_ALL for the same receipt with STATUS = CONFIRMED and CURRENT_RECORD_FLAG = Y.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!