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Credit Card Receipts Fail Settlement and Create a Duplicate Receipt with a Status Back to 'CONFIRMED' (Doc ID 1569813.1)

Last updated on JANUARY 20, 2021

Applies to:

Oracle Receivables - Version 12.1.2 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When a credit card receipt is rejected during Fetch Settlement Batch Clearing, the receipt status is set back to Confirmed.
However, the receipt is also duplicated and now there are two (2) records in AR_CASH_RECEIPT_HISTORY_ALL for the same receipt with STATUS = CONFIRMED and CURRENT_RECORD_FLAG = Y.

 

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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