Credit Card Receipts Fail Settlement and Create a Duplicate Receipt with a Status Back to 'CONFIRMED'

(Doc ID 1569813.1)

Last updated on APRIL 20, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When a credit card receipt is rejected during Fetch Settlement Batch Clearing, the receipt status is set back to Confirmed.
However, the receipt is also duplicated and now there are two (2) records in AR_CASH_RECEIPT_HISTORY_ALL for the same receipt with STATUS = CONFIRMED and CURRENT_RECORD_FLAG = Y.

Changes

 

Cause

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