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Cover Letter Deleting Wrong Attachments (Doc ID 1569845.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Marketing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You have attached multiple files to a cover letter via the Activity > Collateral. However, when you try to delete the second attachment the first attachment is getting deleted.


1. Create an email Activity > Go to 'Collateral' tab create a cover letter and add two attachments > APPLY.
2. Go back into Collateral, and click on cover letter edit icon.
3. Click on remove to delete the second attachment. You may find that it deletes the first file instead of the second.



Cause

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In this Document
Symptoms
Cause
Solution
References


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