IEX: Send Dunning for Delinquent Customers Fails with "unexpect exception" Throughout the Logfile (Doc ID 1569893.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 IEX: Send Dunning for Delinquent Customers fails with "unexpect exception" throughout the logfile.

Here is an excerpt of the logfile:

p_cust_account_id : 2975
p_site_use_id : 2700
p_party_id : 52555
p_dunning_plan_id : 10019
p_grace_days : 0
p_dun_disputed_items : N
p_correspondence_date :12-JUL-13
p_running_level : BILL_TO
p_org_id : 86
l_billto_tot_acctd_amt_rem : 2707
l_billto_cm_tot_acctd_amt_rem : 0
l_billto_total_acctd_amount : 2707
unexpect exception
p_cust_account_id : 3039
p_site_use_id : 2701
p_party_id : 52619
p_dunning_plan_id : 10019
p_grace_days : 0
p_dun_disputed_items : N
p_correspondence_date :12-JUL-13
p_running_level : BILL_TO
p_org_id : 86
l_billto_tot_acctd_amt_rem : 27
l_billto_cm_tot_acctd_amt_rem : 0
l_billto_total_acctd_amount : 27
unexpect exception
p_cust_account_id : 2997

Cause

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