Service Contract Credit Memos Unearned Revenue Double In Some Period vs. Invoice Revenue (Doc ID 1570329.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Service Contract Credit Memos Unearned Revenue Double in Some Period vs. Invoice Revenue

The Service Contract credit memos Revenue appears double of Invoice level Revenue when using Accounting Rule Type = Daily revenue rate, All periods
The credit memo Revenue amounts appear double per month compared to invoice Revenue amounts per month.

Overall, the Debits (DR) = Credits (CR) and there is no data issue at the Totals level
REC amt = REV + Unearned + Tax amounts reconcile, except at the individual period level - the 'pairs' between Invoice and CM

Example:
The amount on the invoice for line #1 for Mar-13 is 2354.75
If you check the amount for the same line for Mar-13 on the Credit memo, it is -4709.5 (this is 2*2354.75, double of the amount on the invoice).

Cause

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