Approval For Work Order Release Is Not Working - Notification Not Seen After 1st Approvers Approves (Doc ID 1570637.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Work Execution

When starting an AME Work Order Release approval, after the 1st approvers provide OK, the notification from 2nd and 3rd approvers disappear and flow is stuck

Expect for the flow to finish.

The issue can be reproduced at will with the following steps:
1. setup AME
2. start process
3. observe being stuck

Cause

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