Prepayment Invoice Are Going On Hold With Receiving Tolerence For Complex Services PO (Doc ID 1570818.1)

Last updated on MARCH 08, 2017

Applies to:

Symptoms

Upon validating a prepayment invoice that's matched to a Complex Purchase Order (CSPO) which has advance payment distribution details, an Amt Rec hold is applied.
This is not expected; for Prepayment Invoices, the system should not check Received Qty/Amount.

Steps to reproduce

1 - Create Complex Service Po with Financing details ( Advance Amount, Recoupment Rate, Retainage %, Max Retainage Amount ), Enter all mandatory information and approve the CSPO.
2 - Create Invoice and select type as Prepayment, enter the amount, date, invoice number and click on match.
3 - Match the Advance payment CSPO distribution line.
4 - Click on validate.

Result: Invoice will go on Hold with Hold name 'Amount billed is greater than amount received'.

Cause