Fulfillment Request Stuck In Progress (Doc ID 1570915.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Marketing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


Create a marketing activity for mailing.
Create the collateral for the activity and perform a Test by sending to a test email address.
Go to 1-1 Fulfillment Administrator resp. Look at the status for the Test Request. The request stays at status "In Progress" and does not change.

The test email is correctly sent, the problem is just the status for the request.



Cause

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