Aging Inquiry Show Difference in Customer Amounts Vs. Open Credits Option (Doc ID 1570920.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Aging Form shows different balance for Parameters Age and Summarize

Steps to Reproduce:
Responsibility:  Receivables
Navigation: 
Aging > Query Customer in Age Type
Aging > Query Customer in Summarize Type

Both balances do not match.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms