Internal Server Error When Accessing Journal Entry Lines

(Doc ID 1571183.1)

Last updated on NOVEMBER 16, 2016

Applies to:

Oracle Applications Framework - Version 12.0.4 to 12.1.3 [Release 12 to 12.1]
Oracle Payables - Version 12.0.4 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.


On R12, Oracle Payables

Certain users are not able to access Journal Entry Lines function,it failed with following error:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

The issue can be reproduced at will with the following steps:
1. Go to Payables responsibility.
2. Navigate to Accounting > Subledger Accounting > Journal Entry Lines.

The issue has the following business impact:
Certain users cannot access Journal Entry Lines page.


 Created a View and set it as Default View in the Journal Entries Lines.


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