Receipts Workbench Error: Unable To Apply Receipt/Adjustment to Invoice, Error Raised: ORA-20001: A cash application is being made against a transaction with zero line amount basis (Doc ID 1571191.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

Attempting to apply a receipt to an invoice and receive the following error:

ORA-20001: A cash application is being made against a transaction with zero line amount basis, please contact Oracle Support.

Also when attempting to apply a Receipt to an Invoice that has Tax Adjustment, but no Tax Line the following error occurs:

AR_APP_ZERO_BASIS

Cause

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