Credit Snapshot Report (ARXCCS) Does Not Consider the On Account Credit of the Customer in Calculating Credit Balance (Doc ID 1571235.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Reports Issues

The Customer Credit Snapshot report does not consider on-account Credit Memos when calculating the Exceeded Credit Amount.

Due to this issue, credit hold is applied where it shouldn't.

Cause

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