R12 Full Merge Event is Not Processed if Customer Merge is Run with Delete After Merge Option
Last updated on JULY 24, 2017
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Performed a Customer Merge with the Delete After Merge: On
The PARTY_ID and PARTY_SITE_ID of XLA_AE_LINES is not updated, even though Third Party Merge Accounting Option to Replace Third Party is set.
Also, Full Merge event is not processed.
Steps to Reproduce:
Navigation: Setup > Financials > Accounting > Ledger > Accounting Setups
Search a using Ledger
Click Update Accounting Options icon.
Click Update icon on Setup Step : Subledger Accounting Options.
Click Update Accounting Options icon on Application : Receivables.
Set Third Party Merge Accounting Option to Replace Third Party.
Click Return to Accounting Options.
Click Update icon on Setup Step : Balancing Segment Value Assignments.
Click Complete button.
Run General Ledger Accounting Setup Program and wait for completing this concurrent.
NOTE: Do not setup the Third Party Control Account like <Note 554626.1>.
Navigation: Customers > Customers
Create a customer.
Navigation: Transactions > Transactions
Create a transaction for created customer.
Perform Create Accounting.
Navigation: Customers > Account Merge
Merge created customr to another customer with Delet After Merge : On.
Check SLA Data.
Full Merge event was not processed.
Also PARTY_ID and PARTY_SITE_ID of XLA_AE_LINES is not updated.
You can check Full Merge event status with followings:
For Example: If this issue happens, you may see the following data:
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