Null Pointer Exception Error when Opening Attachment From Email Notification (Doc ID 1571552.1)

Last updated on JUNE 25, 2015

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to open the attachments in the email sent notifications the following error occurs:

ERROR
-----------------------
java.lang.NullPointerException
at oracle.apps.per.selfservice.absence.webui.AbsenceReviewContentCO.processRequest(AbsenceReviewContentCO.java:65)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
at oracle.apps.fnd.framework.webui.beans.layout.OAHeaderBean.processRequest(OAHeaderBean.java:391)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(OAStackLayoutBean.java:350)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(OAStackLayoutBean.java:350)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
at oracle.apps.fnd.framework.webui.beans.layout.OAStackLayoutBean.processRequest(OAStackLayoutBean.java:350)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login into Self Service responsibility
2.Go to Absence Management function
3.Create Absence and attach the documents
4.Notification is received in emails
5.Open the attachment in email and verify the issue
6.Error message appears

Cause

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