Unable to Progress Order : ERROR : &USER Is Not A Valid Employee
(Doc ID 1572097.1)
Last updated on MARCH 12, 2021
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Transaction Entry
When attempting to progress order, the following error occurs.
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User & SYSINTERFACE
2. The order source for the order 602727 is 'Master Distributors Sales Orders"
select * from oe_order_sources
1022 - Master Distributors Sales Orders
'Order Import' program was scheduled with ‘SYSINTERFACE’ user as part of concurrent program scheduling
3. Drop Ship orders entered by someone (SYSINTERFACE) who no longer cannot be modified/changed
Errors appears when trying to update or progress the order.
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