Create Accounting: Balancing Segment Value (BSV) for Exchange Gain & Loss Account Generated with Wrong Value for Credit Memo Applications (Doc ID 1572179.1)

Last updated on OCTOBER 30, 2024

Applies to:

Symptoms

Create an invoice and credit memo, which uses the Balancing Segment Value (BSV) 2101 for the Receivable GL Account. Apply the credit memo to the invoice. It generates an exchange gain loss.

TYPE             GL ACCOUNT
ar exch loss   2101.0000.00000.00091101.0000.000.00000
sla exch loss  0101.0000.00000.00091101.0000.000.00000

The BSV generated for the AR exchange gain loss is 2101 which is correct, but the BSV generated for the SLA exchange gain loss is 0101, which is wrong.
It is generating 0101, which coincidentally is the same BSV used in the System Options form.
Since the Receivable for both the invoice and credit memo are using 2101, then the SLA Exchange Gain Loss account should use 2101, not 0101.

Segment 1 is set as balancing segment qualifier.

System Options:
exchange gain loss account
0101.0000.00000.00091101.0000.000.00000
 
exchange loss account
0101.0000.00000.00091101.0000.000.00000

Errors:

No Intercompany Payables account has been selected as the Multiple Legal Entity Balancing Account for the From and To legal entities
...

Please select an Intercompany Payables account in the Accounting Configuration as the Multiple Legal Entity Balancing Account for this
intercompany relationship.

 There are no Intercompany Receivables accounts defined for the From and To legal entities, ...

Please define Intercompany Receivables accounts for this intercompany relationship in the Accounting Configuration

This problem is occurring with new credit memo and invoices created in 12.1.3.

Cause

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