Receipt Workbench Issue: Unable to Change the Receipt Amount on a Receipt Created from Cash Management
Last updated on JULY 31, 2017
Applies to:Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.
Unable to change the receipt amount when created from Cash management.
Create the receipt in Cash Management:
Responsibility: Cash Management User
Navigation: Bank Statements and Reconciliation
Query a Bank Statement, then navigate to Review, Click on Lines and Choose Create, the pick AR Receipts to create a receipt
Responsibility: Receivables Manager
Navigation: Receipts > Receipts
Query up a receipt created from Cash management and attempt to change the amount.
The amount will change but when you move out of the field it reverts back to the original amount.
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