Receipt Workbench Issue: Unable to Change the Receipt Amount on a Receipt Created from Cash Management
Last updated on JULY 31, 2017
Applies to:Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.
Unable to change the receipt amount when created from Cash management.
Create the receipt in Cash Management:
Responsibility: Cash Management User
Navigation: Bank Statements and Reconciliation
Query a Bank Statement, then navigate to Review, Click on Lines and Choose Create, the pick AR Receipts to create a receipt
Responsibility: Receivables Manager
Navigation: Receipts > Receipts
Query up a receipt created from Cash management and attempt to change the amount.
The amount will change but when you move out of the field it reverts back to the original amount.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms