Scheduled Date And Time For Email Processing Worker Concurrent Requests Are Incorrect After Applying Patch 14536424 (Doc ID 1572516.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Email Center - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

All Scheduled Child Processes display status as Inactive / No Manager.

The Date and Time displayed for all scheduled and completed Email Center Concurrent Request Child Workers shows the timestamp of the original parent request 'Start Email Processing'.


Steps


The issue can be reproduced at will with the following steps:

Email Center Administration --> Monitoring --> Concurrent Programs

- The Date and Time displayed for all scheduled and completed Child Workers shows the time of the original 'Start Email Processing' concurrent request
- The Child Workers currently scheduled display Inactive / No Manager status


Changes

 Applied <Patch 14536424>.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms