My Oracle Support Banner

Line Level Credit Checking Placing All Lines On Credit Check Failure Hold Even With The System Parameter 'Credit Hold Sequence for Order Lines' Set To 'Schedule Ship Date/Request Date,ShipmentPriority,Line Number' (Doc ID 1572692.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On :  12.1.3 version, Transaction Payment

System parameter 'Credit Hold Sequence for Order Lines'  is set to  'Schedule Ship Date/Request Date,ShipmentPriority,Line Number' .
The available credit limit is set to 5000 , the exposure is zero.
When entering three order lines for the amount of 1st line $25000 , 2nd line $2000 and 3rd lines $7000 ,all order lines are placed on credit check failure hold.

Expected is that only lines that exceed the amount as per system parameter 'Credit Hold Sequence for Order Lines' should go on credit check failure hold.

1. Log Into Order Management Responsibility.

2.Navigate to Setup> System parameter , set the system parameter 'Credit Hold Sequence for Order Lines'  to  'Schedule Ship Date/Request Date,ShipmentPriority,Line Number' .
   Save the setup.

3.Go to  Main Menu:Receivables>Customer , Search for the customer number.

4.Go to Setup> Rules> Credit

5.Go to Setup> Transaction Types> Define.

6. Go to  Reports , Requests>  Run request  , choose Initialize credit summary concurrent request

7.Go to Menu  Reports , Requests> Run Report.

8. Navigate to Sales Orders, Returns> Sales Orders.

9.Enter Sales Order for the Customer.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.